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How to Choose a Carpet Cleaning Company in Houston

We all know how easily carpets can get dirty, especially when they see a lot of foot traffic or you have pets or kids. When they get dirty, even though you can clean it yourself, it’s always best to leave it to professional cleaners. The only problem is, how do you choose the right cleaner given how many options are out there? Therefore, it’s good to have an idea of what you are looking for before you hire.

If you live in Houston, your family is part of the over 2 million residents who call this city home. With the city’s warm, humid climate, homes get more moisture, allergens, and dust, which makes it crucial to keep carpets clean. If you’re looking for a Carpet Cleaning Company in Houston, we’ve got you covered. Follow our tips, and you’ll get a company that will get the job done without stress.

Start with Recommendations

The first step in getting the best cleaning company is to ask your friends, neighbors, and co-workers for recommendations. It’s possible they’ve had a cleaning company do a job for them in the past. We always suggest getting your professionals through word-of-mouth recommendations since they are more honest than ads. Usually, a satisfied customer will readily recommend the company to others.

You can also check out online reviews for further insights about others are saying about any company you’re considering. Checking out third-party review sites like Yelp or Google, can help you in this regard. Pay attention to reviews that mention pricing, cleaning results, and customer service.

Check for Certifications

The company you intend to hire must have proper certifications. Therefore, you should look for cleaners that have credentials from the Carpet and Rug Institute (CRI) or the Institute of Inspection Cleaning and Restoration Certification (IICRC). Having certifications from these organizations proves that the business follows industry standards.

You should find out about the company’s insurance. This is important because it will protect you should anything go wrong during the cleaning. Do not hire an uninsured business for any reason.

Look at their Experience 

No matter how well-equipped a new startup is, experience still matters. An experienced cleaner with many completed jobs under their belt is more likely to do a good job. Since they’ve encountered numerous problems, they have a good idea of how to deal with them. Apart from their experience, you need to find out what type of services they provide.

It might seem like all carpet cleaning companies offer the same services; the truth is some offer more. There are those who clean rugs, furniture, and even tiles. You can get discounts in some cases when you use more than one service.

Ask About their Cleaning Method

Carpet Cleaning Company

The method used to clean the carpet is very important. The method often recommended is hot water extraction. When this method is applied, the hot water and solution enter deep into the carpet. It is then pulled out quickly along with the dirt. You should not forget to ask the cleaner about drying time.

A professional firm usually has drying times ranging between four to six hours. If they tell you that it will take a day or more for the carpet to dry, run away from them. Such a lengthy period could cause mildew or mold. If you already have mold on your carpet, you can read this article to learn how to get rid of it.

Make Sure they Use the Right Tools

To properly clean the carpet, quality equipment is required. Therefore, you should ask the cleaner if they use a truck-mounted machine. These machines are more powerful and can clean deeper and faster than portable machines.

The cleaner should also have vacuums and pre-cleaning brushes. Before they start the main process, experienced professionals will first vacuum the carpet. This seemingly simple action will remove hidden dirt, ensuring a better final result.

Talk to their Customer Service

Before you book the company, call customer service. You may not realize this, but a simple call can reveal a lot about the company. It can help you deduce how friendly they are and their ability to answer questions clearly.

If you feel ignored or rushed, that’s a red flag. A good company will take their time to explain their process and ensure you are comfortable. They should make you feel confident about doing business with them.

Watch for Hidden Fees

You need to be sure about the pricing before they start working or even before you agree with the cleaner. To get you to give them the job, some companies might offer very low prices. Once they arrive, they might charge you for basics, such as using soap or even moving furniture.

To prevent such, ask them for a full quote. A trustworthy service will explain everything in the quote, including spot treatments, deodorizers, and drying fans. Furthermore, many reliable cleaners offer free estimates. You can visit https://www.bench.co/ to find out the difference between quotes and estimates.

Conclusion

Choosing the right carpet cleaning company in Houston doesn’t have to be hard. With a little research and the right questions, you’ll find a cleaner who can get your carpets looking fresh again. Keep this guide handy the next time your floors need a deep clean.

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