For HOA communities, easy ways to communicate with residents enable a better living situation and happier residents. However, it’s not always easy to find a way to communicate with everyone. The HOA website offers this ability and makes it easier for residents to keep up with what’s happening in their community. Some of the components to an HOA website and why they’re important include the following.
Online Portal for Residents
A homeowner association website provides an easily accessible online portal for residents. This makes it possible for residents to log in and see any of the information they might need about what’s happening in their community. It can also offer easy ways to pay dues, ways to reserve amenities, ways to request maintenance, and ways to see what’s coming up for the neighborhood. Residents won’t have to rely on receiving a newsletter, trying to call the HOA for questions or concerns, or worrying about how to handle something that comes up.
Easy Online Payment Options
An HOA website should offer easy ways for residents to make online payments. While not everyone will want to pay online, many people prefer this because of how easy the process is. There’s no need to find a checkbook, write out, and then mail a check or swing by the bank to get a money order. Members can use one of the online payment options and forget about it. It can even be possible to do automatic payments, so there’s no need to worry about whether the HOA has been paid on time.
Calendar for the Community
What’s going to happen next month? What about six months from now? Residents will want to know when something is happening and be able to plan for it, but organizing and sending the information can be difficult. With a website, it’s easy to post whenever an event is happening so residents can plan to attend. This also makes it easier to arrange the next neighborhood garage sale, so residents can start clearing out their closets and getting everything ready.
Ability to Reserve Amenities
Amenities that need to be reserved can be problematic. If emails or phone calls are needed for the reservation, it’s easy for lines to get crossed and have two people with reservations for the same day. With a website, it’s easy to fill out a form to reserve the amenities ahead of time. Then, the information can be added to the calendar so others know the amenity is already reserved and not available for that day.
Maintenance Request Forms
Maintenance is needed occasionally in common areas. Without someone dedicated to driving around and looking for issues, there needs to be a way for residents to let the HOA know when there’s a problem. A website solves this issue, as it can include maintenance request forms that can be filled out and filed on time. This allows for easier contact when repairs are needed, faster responses, and money saved if the issue is something that could be costly to repair if it isn’t done immediately.
For homeowner associations, having a website isn’t optional anymore. The sites provide too many benefits and are an easy way to process just about any interactions between the HOA and the residents. If your HOA doesn’t have a website with an online portal yet, look into creating one today.
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